Steps to Reproduce
- Change the Value of the incident priority High choice from 2 to R&D (no spaces surrounding the ampersand).
- Add breakdown source incident.priority to a breakdown dashboard.
- Navigate to the dashboard and select the high priority (with value R&D).
In choice lists used in breakdown dashboards, use a space surrounding the ampersand. For example, use "R & D" instead of "R&D."
To reset the dashboard to its normal use, remove the user preference "com.snc.pa.ui.preferences_dashboards" for the user that encountered the error and reset the cache (navigate to cache.do).
Related Problem: PRB677641