Collapse/Expand icon on the Container Start shows only the collapse (-) icon instead of the correct + / - toggle icon.

Steps to Reproduce

  1. Go to the catalog item through the URL https://<instance  name>.service-now.com/nav_to.do?uri=sc_cat_item_producer.do?sys_id=32b19f3b9fb002002920bde8132e7024.

  2. In the Variables tab, click the variable with the type Container Start.

  3. Select the Display title checkbox. If the Name field is empty, provide a name.

  4. Click Update.

  5. Click Try It.

    Note that the icon next to the name shows only a minus sign (-).


There is no workaround for this issue. Please check the Fixed In field below and upgrade.

Related Problem: PRB664356

Seen In

Geneva Patch 3 Hot Fix 2
Geneva Patch 4

Fixed In

Geneva Patch 5

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-06-30 20:11:46