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Description

The Service Catalog home page is blank to non-admin users if a category has no active items.

Steps to Reproduce

 

  1. Enable Amazon.
  2. Run Discovery.
  3. Create an catalog item for ec2 VM.
  4. Navigate to Cloud Resource Catalog > Amazon Virtual Machines.
  5. Order the VM.
    Note that nothing shows up in the resource catalog.

Workaround

This issue is resolved since late Fuji and Geneva. As a workaround on earlier releases, perform /cache.do to clear the instance cache.


Related Problem: PRB646241

Seen In

Fuji Patch 10
Fuji Patch 11
Fuji Patch 12 Hot Fix 1
Fuji Patch 7 Hot Fix 5
Fuji Patch 8
Fuji Patch 9
Fuji Patch 9 Hot Fix 1
Geneva Patch 3 Hot Fix 2
Geneva Patch 4
Geneva Patch 6

Fixed In

Fuji Patch 12
Geneva
Helsinki
Istanbul

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-07-31 05:00:01
Published:2017-07-31