When submitting a new Idea using the Demand Management Ideation, the initial number of the idea is incremented by 1 on Save / Insert of the new Idea.

Steps to Reproduce

  1. Activate the Demand Management plugin.
  2. Navigate to Self-Service > Ideas > Create New.
  3. Add Number to the form layout.
  4. Note the number of the new idea.
  5. Fill in the details.
  6. Click Save/Submit.
    Note that the new idea number has incremented by one. The number changing on submit is causing confusion for end users.


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB669642

Seen In

Geneva Patch 4
Geneva Patch 5
Helsinki Patch 0 Hot Fix 1

Fixed In

Geneva Patch 7
Helsinki Patch 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-05-19 13:54:49