When label and check boxes are all included in a UI policy, the UI policy does not work correctly. For example, label and grouped variables are not visible when the reverse is true.

Steps to Reproduce

  1. Navigate to Service Catalog >Catalog Definitions > Maintain Items.
  2. Click New.
  3. Create a new catalog item.
  4. Create a variable set off the catalog item.
  5. Create a label and three check box variables underneath the label.
  6. Create a second label under the three check boxes.
  7. Create three additional check box variables under the second label.
  8. Click Try It.
    Note that you see all labels and check boxes.
  9. Create a UI policy based on the choice you make for one of the first check boxes that hides the SECOND label and SECOND set of check boxes. Ensure that Reverse is True.
  10. Click Try It.
    Note that the second group does not exist.
  11. Click the check box to show the second set.
    Note that nothing happens.


This problem was fixed in Geneva Patch 4 and Helsinki. If you cannot upgrade, use a Catalog Client script to hide and show the check box variable element and its container.

Related Problem: PRB660782

Seen In

Eureka Patch 11 Hot Fix 2
Geneva Patch 1
Geneva Patch 1 Hot Fix 5
Geneva Patch 1 Hot Fix 6
Geneva Patch 1 Hot Fix 7
Geneva Patch 3
Geneva Patch 3 Hot Fix 1
Geneva Patch 3 Hot Fix 2
Geneva Patch 4
Helsinki Patch 0 Hot Fix 1

Fixed In

Geneva Patch 3 Hot Fix 11
Geneva Patch 4

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-07-11 04:13:04