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Description

Dynamic conditions applied to a UI Policy fail to evaluate.

Steps to Reproduce

  1. Navigate to System UI > UI Policies and click New.

  2. Select incident for the Table and set the When to Apply condition as follows:

    [Assignment group] [is (dynamic)] [One of My Group]

  3. Set a policy action on this condition.

    The condition fails.

Workaround

Use a Client Script in place of the UI Policy.


Related Problem: PRB655689

Seen In

Geneva Patch 4

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-06-05 08:26:53
Published:2016-04-18