When you preview records in the Indicator Wizard, filter conditions from the indicator source are not taken into account

Steps to Reproduce

  1. Log in as admin.
  2. Navigate to Performance Analytics > Indicators > Create New.
  3. Enter a Name.
  4. Click Next.
  5. In Indicator source select Incidents.New.
  6. Click Preview records for this indicator.
    Note that filter conditions from the indicator source are not taken into account. All incident records are displayed.


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB670804

Seen In

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Fixed In


Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:31:28