A commented script within the order guide is corrupting the choose options page. Tabs have no data and the catalog item description is null.

Steps to Reproduce

  1. Add a commented script to the script field on the order guide.
    //gs.log('PCGOrderGuideHelper Current: ' + current);
    // gs.log('PCGOrderGuideHelper Request: ' + request);
    // gs.log('PCGOrderGuideHelper Task: ' + task);
  2. Add a rule base and include any item.
  3. Run the order guide.
  4. Click Choose options.


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB660907

Seen In

Fuji Patch 10
Fuji Patch 11
Geneva Patch 1
Geneva Patch 4

Fixed In

Fuji Patch 13
Geneva Patch 5

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-07-07 12:09:57