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Description

When pressing the '>' on a reference field to see a preview of the record, the wrong record appears.
The issue was reproduced using several different reference fields in the platform, including the "Approval for" field on the sysapproval_approver form.

Steps to Reproduce

  1. Log in to the Mobile UI.
  2. Navigate to the incident list.
  3. Select an incident that contains a value in the Caller field.
  4. Note the user name in the Caller field.
  5. Click on the arrow on the right side of the Caller field.
    Note that a preview of a different user is visible.

Workaround

There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix.


Related Problem: PRB650631

Seen In

Fuji Patch 10
Fuji Patch 12 Hot Fix 1
Fuji Patch 3
Fuji Patch 8
Fuji Patch 8 Hot Fix 1
Fuji Patch 9 Hot Fix 1

Fixed In

Fuji Patch 11
Geneva Patch 1
Helsinki

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-08-08 15:47:00
Published:2016-04-27