In UI11, the title tab bar in forms with tabs is too large after upgrading to Geneva.

Steps to Reproduce

  1. Log in to an instance with one of the releases listed in the Seen In section below installed.
  2. Open https://[instance name].service-now.com/?sysparm_device=desktop.
  3. Navigate to Incident > Open.
  4. Select an incident.
  5. Scroll down until you see the first section with tabs. (If tabs are not enabled, click the gear icon and, under Forms, enable Tabbed Forms.)
    Note that the title for Notes/Related Records/Closure Information is larger than expected. This is true for tabs in all forms.


Use a UI version later than UI 11 when logged in to an instance listed in the Seen In section below.

Related Problem: PRB670320

Seen In

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Associated Community Threads

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Article Information

Last Updated:2016-04-19 06:39:51