There are two ways to navigate to the current logged in user's profile:
- Self-Service > Update my profile.
- In the top right corner, click on the down arrow next to the user and click Profile

Using either method, the user profile should appear in the ESS view. However, the second method is opening the profile in the Default view.

Steps to Reproduce

  1. Impersonate a user.
  2. Click the down arrow next to the user name in the top right corner.
  3. Click Profile.
    Notice the Default view appears instead of the ESS view.


The problem was fixed in Geneva Patch 8 by PRB647294.


Related Problem: PRB659770

Seen In

Geneva Patch 1 Hot Fix 5
Geneva Patch 3 Hot Fix 1
Geneva Patch 3 Hot Fix 2
Geneva Patch 5
Geneva Patch 7
Geneva Patch 8

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-03-01 04:33:00