In UI16, when the setting 'Compacts the user interface' is active, the yellow stripe/bar moves slightly to the right and comes to the foreground, covering the text in the Work notes section. This behavior occurs in all forms (INT/CHG/PRB/Tasks).

Steps to Reproduce


  1. Log in to a Geneva instance.
  2. Navigate to Incident.
  3. Open an active incident form.
  4. Click the gear icon  in the upper right corner and make the Compacts the user interface setting active.
  5. Type text in the Work notes field.

Observe that the text is overlapped by the yellow/highlight color bar.



There is no known workaround for this issue. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In field to determine whether any versions have a permanent fix.

Related Problem: PRB650422

Seen In

Geneva Patch 0 Hot Fix 1
Geneva Patch 1
Geneva Patch 1 Hot Fix 5
Geneva Patch 1 Hot Fix 7
Geneva Patch 1 Hot Fix 8
Geneva Patch 3

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-06-13 07:07:34