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The "Switch to UI16" button is not visible 

 

Problem

In instances with UI16 enabled, clicking the gear icon to open the System Settings window should display a Switch to UI16 button. However, the button does not appear. This prevents the user from switching between UI15 and UI16. 
Cause
This behavior was incorrectly being affected by the glide.product.help_show property when the property was set to to false.

 


Resolution
As a workaround, you can set the glide.product.help_show property to true. A permanent fix is available by upgrading to Geneva Patch 3.

Article Information

Last Updated:2016-08-02 13:19:04
Published:2016-03-07