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Base system UI Script "NavFilterExtension" is not supported in UI16 - Known Error
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  • Base system UI Script "NavFilterExtension" is not supported in UI16
KB0564460

Base system UI Script "NavFilterExtension" is not supported in UI16


1194 Views Last updated : Oct 17, 2023 public Copy Permalink
KB Summary by Now Assist

Description

The UI Script named "NavFilterExtension" is no longer supported in the latest UI. NavFilterExtension can be enabled to disable or customize direct navigation to tables through the navigation menu using .list.

Steps to Reproduce

  1. Enable NavFilterExtension (/sys_ui_script.do?sys_id=7595a72f0a0006d400c3a9fc993d5092).
  2. Log out.
  3. Log back in.
  4. View incident.list.

Workaround

After carefully considering the severity and frequency of the issue, and the risk of attempting a fix, ServiceNow has decided to not address this issue in a future release. We do not make this decision lightly and we apologize for any inconvenience. If you have questions regarding this problem, contact ServiceNow Technical Support.


Related Problem: PRB647190

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