In TinyMCE, bulleted lists are indented to have an additional bullet added when the record is saved.

Steps to Reproduce


  1. Open a kb_knowledge form. 
  2. Click the bullet list button  to start a bulleted list.
  3. Enter some text.
  4. Hit enter or return on your keyboard to create the next bulleted item.
  5. Enter text for the new bullet .
  6. Click the indent button .
    The bullets are displayed correctly.
  7. Save the record.
    Two bullets appear on the same line, one indented, one not (see below).


This issue is no longer reproducible since Geneva and later releases.

Related Problem: PRB645067

Seen In

Eureka Patch 10
Eureka Patch 11
Fuji Patch 7 Hot Fix 5

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2020-11-16 01:50:18