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The glide_list field not honoring the dictionary max_length and there is no error when user exceeds the limit of the dictionary entry - Known Error
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  • The glide_list field not honoring the dictionary max_length and there is no error when user exceeds the limit of the dictionary entry
KB0564241

The glide_list field not honoring the dictionary max_length and there is no error when user exceeds the limit of the dictionary entry


1057 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

The glide_list field does not honor the dictionary max_length and there is no error when a user exceeds the limit of the dictionary entry (but the value is truncated when saving).

Steps to Reproduce

  1. Create a glide_list field on the cmdb_ci table.
    • Ensure max_length is set to 1024
    • Set the Reference to sys_user table without any filter
  2. Create a new record on the cmdb_ci table.
  3. Expand the glide_list and add 35 users as value.
  4. Save the record.

Workaround

Create an onChange Client Script to validate the length of the newValue and warn the user. For example:

if (newValue > max_length_of_dictionary_entry) {
  alert("Max number of entires exceeded");
}

 


Related Problem: PRB657503

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