32 views

Description

Cannot add text containing the '' character into a journal field (for example, Additional Comments or Worknotes).

Steps to Reproduce

  1. Open any incident or create a new one.
  2. In Additional comments, enter '30064011%' (without quotes).
  3. Save the incident.
    Note that the initial '' is removed and only '30064011%' is saved.

Workaround

The problem is being investigated. You can subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.


Related Problem: PRB656420

Seen In

Eureka Patch 11

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-03-30 00:44:45
Published:2016-02-25