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Enabling public access to a v3 knowledge base 

 

Overview
Use the procedure provided in this article to make a knowledge base public in Knowledge v3.
 
Procedure
  1. Navigate to Knowledge > Administration > Knowledge Bases.
  2. Select the knowledge base you want to make public.
  3. Go to the Can Read section or tab and remove any entries from the list.
    Everyone gets read permission on all articles in that knowledge base.
  4. In the Application Navigator's Filter navigator field, enter sys_public.list and press enter or return.
  5. In the Page column, look for page named kb_find.
  6. For kb_find, change the value in the Active column to true.
  7. In the Page column, look for page named kb_view.
  8. For kb_view, change the value in the Active column to true.
  9. As a public user, try <instance>/kb_find.do.

 

Article Information

Last Updated:2016-03-31 16:41:54
Published:2016-02-25