The text 'prefix_ago' appears in front of date/time stamp fields in the user interface. The issue occurs when the system record entry for the keyword "prefix ago" is missing in the Messages [sys_message] table:

Steps to Reproduce

There are no consistent steps to reproduce. An example occurrence is in the Activity Formatter of an incident.


Re-import the expected record into the [sys_ui_message] table, provided in the attached XML file.

Related Problem: PRB647464

Seen In

Eureka Patch 11 Hot Fix 2
Geneva Patch 0 Hot Fix 1
Geneva Patch 1
Geneva Patch 1 Hot Fix 6
Geneva Patch 3
Geneva Patch 3 Hot Fix 2
Geneva Patch 4
Geneva Patch 5
Geneva Patch 6
Geneva Patch 6 Hot Fix 2
Geneva Patch 7
Geneva Patch 9
Helsinki Patch 1
Helsinki Patch 2
Helsinki Patch 3 Hot Fix 3
Helsinki Patch 4
Helsinki Patch 5
Helsinki Patch 6 Hot Fix 1

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-12-11 07:56:13