ServiceNow CORE
Watch the CORE overview video here
The ServiceNow CORE Compliance Portal is a self-service portal that provides ServiceNow customers with relevant documentation to help address regulatory questions relating to the use of ServiceNow, including those from internal audits, vendor assessments, FDA regulations, ISO, and SOX requirements.
Accessing ServiceNow CORE for Customers and Partners
CORE access for Customers and Partners is provisioned to Now Support Portal account holders by the customer's Primary Customer Administrator who manages the company's ServiceNow instance.
- Instructions for customer administrator's on how to grant access to CORE are here.
- This is a detailed process, so please read the entire KB article
- Information on how to identify your customer administrator are here (requires a Now Support Portal account)
- If you do not have a Now Support Portal account, please reach out to your customer administrator to be provisioned one.
- If you do not know who your customer administrator is, please reach out to your internal IT department for further assistance.
- Once you have been granted Now Support Portal access via the instructions above, complete the following steps to access CORE:
- Visit the Now Support Portal https://support.servicenow.com/now
- Login with your credentials
- Click Trust Center
- Click the CORE Compliance Portal tile
CORE access for Prospects
Prospects may be provisioned temporary 30 day access to CORE by their account team. If you are a prospect seeking to obtain CORE access, please contact your ServiceNow Account Executive for further assistance.
Questions? Please contact your ServiceNow Account Executive for further assistance. Customers may also submit a case via the Now Support Portal.
Can't wait? Visit the ServiceNow Trust Site for our security overview and other publicly available compliance, privacy and security documentation: https://www.servicenow.com/company/trust.html.
