Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Incomplete border around the Search tips & preferences pop up box - Known Error
  • >
  • Knowledge Base
  • >
  • Known Error (Knowledge Base)
  • >
  • Incomplete border around the Search tips & preferences pop up box
KB0563995

Incomplete border around the Search tips & preferences pop up box


550 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

On the global text search results screen, if the "Search tips & preferences" link is clicked it opens a pop up window with an incomplete border.

Steps to Reproduce

  1. Log in to an instance that has the Fuji or Geneva release installed.
  2. In the top right Global Search search box, search for test.
  3. On the right side of the screen, click the Search tips & preferences link.
    A Black border is visible around some of the pop up box, not the entire box.

Workaround

Create a global UI Script.

API Name:

Search tips border fix

 Script:

if (window.location.pathname == '/textsearch.do') {
$j(document).ready(function() {
$j('.searchtip_desc').after('<td></td>');
});
}


Related Problem: PRB657859

The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.