The Show Related (ref_contributions) icon image in custom UI Macro is not rendered in Fuji. Switching between UI15 and UI11 shows the icon image difference.

Steps to Reproduce

  1. Login a pre-Helsinki instance
  2. Create a custom UI Macro.
    For example, make a copy of the Show Related Incidents macro and name it User Show Computers.
  3. Modify the g:reference_contribution statement to:
    <g:reference_decoration id="${jvar_n}" field="${ref}" onclick="showRelatedList('${ref}');" title="${gs.getMessage('Show related computers')}" image="images/icons/laptop.gifx" />
  4. Update the ref_contributions for the incident.caller_id field and add the UI Macro:
    ref_contributions=<existing contributions>;user_show_computers 
  5. Switch between UI11 and UI15 to compare.
    Note that the icon is not shown in UI15 correctly.


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix. You can also subscribe to this known error article (click Subscribe button at the top of the article) to receive notifications when more information is available about this issue.

Related Problem: PRB632268

Seen In

Eureka Patch 11
Fuji Patch 1
Fuji Patch 10
Fuji Patch 3
Fuji Patch 6
Fuji Patch 8
Geneva Patch 1
Geneva Patch 3
Geneva Patch 4
Geneva Patch 5
Geneva Patch 6
Helsinki Patch 3

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-04-10 06:52:04