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The pop-up header message 'Showing records related to' is not translated - Known Error
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  • The pop-up header message 'Showing records related to' is not translated
KB0563763

The pop-up header message 'Showing records related to' is not translated


676 Views Last updated : Oct 16, 2023 public Copy Permalink
KB Summary by Now Assist

Description

When using a language other than English, the header message 'Showing records related to' is hardcoded in the user_show_incidents UI Macro and is not translated.

Steps to Reproduce

  1. Log in to an instance using the base sytem Fuji release.
  2. Activate a language internationalization plugin (for example, French).
    Installation may take several minutes to complete.
  3. Change the language to French.
  4. Navigate to any incident form and verify that all labels and hover-over tips are translated in French.



  5. Click the related incidents reference icon button.

    Note that the pop-up window still shows the header message in English.

Workaround

Replace the header message hard-coded in the invoked UI Macro user_show_incidents (sys_id=6020e170d73031008d7dc23c5e61031b), with a more generic and usable text like 'rel.' (as shown in the attached XML file).

 


Related Problem: PRB661058

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