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Date duration field scripted using gs.dateDiff() does not show the day value if negative - Known Error
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  • Date duration field scripted using gs.dateDiff() does not show the day value if negative
KB0563750

Date duration field scripted using gs.dateDiff() does not show the day value if negative


12766 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

When using negative values to calculate the difference between two dates with gs.dateDiff() ,the day value is not shown

Steps to Reproduce

Example scenario:

  1. Open any Change Request record.
  2. Right-click the form header and select Configure > Form Layout.
  3. Create a new field called Date Difference with a type of Duration.
  4. Create a Before insert/update business rule on Change Request table to calculate the Date Difference with following script:
    current.date_difference = gs.dateDiff(current.start_date.getDisplayValue(), current.end_date.getDisplayValue(), false);
  5. Open an existing Change Request record (or create a new one) and put a Planned Start Date later than a Planned End Date.
    Ensure the number of Days is negative (the Date Difference value should be negative).
  6. Navigate to change_request.list.
  7. Personalize the List Layout adding the Date Difference column.
    Note that the negative day value is not present, only the hour/minute values are displayed.

Workaround

Negative values are currently not supported.

If you are interested in seeing this functionality in a future release, submit an enhancement request in HI by navigating to Self-Service > Enhancement Requests -> Open an Enhancement Request.


Related Problem: PRB594426

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