Email form does not display boundary boxes on Internet Explorer 11.

Steps to Reproduce

  1. Open an instance using Internet Explorer 11.
  2. Navigate to an incident.
  3. Click the email button.
  4. Click on any area that says Add address.
    Note that no box highlights the input. The expected behavior (for example, the behavior in Chrome) is to see a box surrounding the input.


No workaround is available yet. The problem is being investigated. Please subscribe to this Known Error article for updates as they become available.

Related Problem: PRB657709

Seen In

Fuji Patch 11
Geneva Patch 8

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-08-14 18:46:00