The default Calendar View cannot be changed by using "sysparm_zoom=" and it also does not work regardless if "sysparm_include_view=monthly,weekly,daily,oldtimeline" is included in the URL.

Steps to Reproduce

  1. Go to System Scheduler > Schedule Pages > Create New.
  2. Create three new Schedule pages.
  3. Add show_schedule.do?sysparm_type=maint3&sysparm_include_view=monthly,weekly,daily,oldtimeline&sysparm_zoom=monthly to the URL.
  4. Observe that adding "sysparm_zoom=monthly" has no effect.
  5. Remove weekly from the list in sysparm_include_view=.
  6. Observe that the calendar now opens monthly.


The Calendar View URL is: https://yourinstance.service-now.com/show_schedule.do?sysparm_type=maint3&sysparm_include_view=monthly,weekly,daily,oldtimeline&sysparm_zoom=monthly

To have calendars open with a default view of daily, remove weekly and monthly from the URL.

To have calendars open with a default view of monthly, remove weekly from the URL.

"sysparm_zoom=monthly" is irrelevant.

Related Problem: PRB583809

Seen In

Dublin EA 8
Dublin Patch 3
Dublin Patch 3 Hot Fix 1
Dublin Patch 8
Eureka Patch 11
Eureka Patch 11 Hot Fix 2
Eureka Patch 2
Eureka Patch 8

Fixed In


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Article Information

Last Updated:2017-10-30 13:17:47