Vertical scroll bars are overlaid and overlapped on incident form in CMS on IE.

Steps to Reproduce


  1. Open Internet Explorer 11.
  2. Log in to a CMS homepage (/ess).
  3. Navigate to Get Help > Issue Status .
  4. Select any existing incident from the list. Notice it will display with two vertical scrollbars overlapping on top of each other.



After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make these decisions lightly, and we apologize for any inconvenience.

This behaviour does not occur when navigating to an incident through the standard UI, or using a different browser like Chrome or Firefox.
The workaround options for IE overlaid scroll bars are mentioned in this community post:

Use a style property to correct overlapping scrollbars on an iFrame in IE11

Related Problem: PRB648291

Seen In

Fuji Patch 3
Fuji Patch 5
Fuji Patch 7 Hot Fix 5
Fuji Patch 8
Geneva Patch 3 Hot Fix 2
Geneva Patch 4
Geneva Patch 6

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2019-05-27 07:16:59