When you change the date format to dd-MM-yyyy and run an on-call formatted schedule report, the dates do not line up with the days of the week.

Steps to Reproduce

  1. Set the sys_property glide.sys.date_format to dd-MM-yyyy.
  2. Navigate to On-Call Scheduling > Schedule Report.
  3. Set field information:
    • Start Date: 2015-04-30
    • End Date: 2015-05-7
    • Groups: (check all groups) Select "Service desk"
    • Report Style: formatted


There is no known workaround for this issue. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix to this issue.

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Related Problem: PRB630777

Seen In

Eureka Patch 7

Fixed In


Associated Community Threads

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Article Information

Last Updated:2016-04-18 12:21:22