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Description

Unable to close the incident associated with a problem by selecting the Close Incident link from the context menu bar.

Steps to Reproduce

  1. Open a Problem record that has related incidents.
  2. Right-click on the form header and select Close Incidents.

Workaround

This is expected behavior. For more information about customizing this behavior, see Resolve Related Incidents from a Problem.


Related Problem: PRB633312

Seen In

There is no data to report.

Fixed In

Helsinki

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-10-30 13:15:10
Published:2017-10-30