The wrong translation value for 'Copy of' is added to the catalog item name after it is copied. This happens only when the flow is tried in two different languages. The 'Copy of' remains in the original language.

Steps to Reproduce

  1. After restart, change node/instance language to any non-English language (e.g. German).
  2. Copy an item.
  3. Check that the prefix to name appears in the correct language. 
  4. Change the node/instance language to English.
  5. Copy an item again.

Note that the prefix is in the original language. 


The fix is within the ServiceNow code base so a true workaround is not possible. If you are able to upgrade, review the Fixed In field below to determine the versions that have a permanent fix to this issue.

A temporary workaround is to restart the instance and try the flow in the desired language. 

Related Problem: PRB649111

Seen In

Eureka Patch 10
Eureka Patch 6
Eureka Patch 7

Fixed In

Fuji Patch 11
Geneva Patch 1

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-02-15 00:42:14