The system property glide.sc.search.disabled_cats works on Dublin instances, but displays active items in inactive category on Eureka instances in the catalog search type ahead box.

Steps to Reproduce


In Eureka, when a catalog item is only in an inactive category, the search suggestions feature still shows the item:


If the system property glide.sc.search.disabled_cats is set to false, the item should not be listed in the suggestions.


To ensure that items in an inactive category do not appear, set the field No Search in the catalog item to true using the following steps:

  1. Navigate to Service Catalog > Maintain Item.
  2. Open the catalog item that you do not want to display in the suggestions.
  3. Add the No Search field to the form.
    1. Right-click on the header and select Personalize > Form Layout.
    2. Move the No Search field from the Available list to the Selected list.
    3. Click Save.
  4. Select the No Seach option.
  5. Click Save

Related Problem: PRB620741

Seen In

Dublin EA 8
Eureka Patch 7 Hot Fix 1
Eureka Patch 7 Hot Fix 4

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2015-11-16 12:10:48