A mandatory UI policy on the date/time field does not work on the mobile UI.

Steps to Reproduce

  1. Open an incident record.
  2. Right-click the header and select Configure > Form Layout.
  3. Add a new Date/Time field named atest
  4. Add UI Policy:
    • Global: true 
    • Onload: true 
    • Reverse if false: true 
    • Table: Incident 
    • Run scripts in UI type: Mobile
    • Condition: State is Resolved
  5. Add UI Policy Action:
    • Short Description
    • Mandatory: true
    • Atest (date/time field) 
    • Mandatory: true
  6. Launch mobile UI.
  7. Open or select an open incident that does not have a Short Description.
  8. Update any incident's State to Resolved.
  9. Click Save.
    Note the UI Policy fires and displays the pop-up for the Short Description, but not the date/time field.
  10. Remove the Short Description from the UI Policy Action in step 4 and retest the steps.
    The UI policy does not work for just the Date/Time field.
  11. Repeat the steps and verify the UI policy works in desktop UI.


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Related Problem: PRB642588

Seen In

Eureka Patch 10
Eureka Patch 11
Fuji Patch 7 Hot Fix 3

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-08-02 11:55:08