In the base system, the onSubmit client script, Simultaneous Update Alert, is enabled. A Javascript error occurs when you attempt to submit a form that does not have an "onnLoad_sys_updated_on" element defined. This blocks the operation. An example is a form that is loaded by search modules (using the Search Screen link type), such as incident_search.do, which does not load an actual record.

The error is displayed as glide.ui.js_error_notify. For admins, the error message is { onSubmit script error: TypeError: Cannot read property 'value' of null }... with the client script then being displayed.

Non-admins receive this simple message: Submit canceled due to a script error - please contact your System Administrator.

This issue occurs in Fuji and later releases.

Steps to Reproduce

  1. Log in to a Fuji or later instance.
  2. Ensure that the Simultaneous Update Alert client script is enabled (Active is checked).
  3. Load a search screen page (for example, /incident_search.do.)
  4. Populate one or more fields.
  5. Click the Search button.


  1. Disable any client script starting with Simultaneous Update Alert.
  2. Import the attached workaround script, Simultaneous Update Alert - PRB631167.
  3. Enable the workaround script.
  4. Test a search screen.

Related Problem: PRB631167

Seen In

Dublin Patch 8 Hot Fix 3
Eureka Patch 10
Eureka Patch 11
Eureka Patch 4 Hot Fix 1
Eureka Patch 6 Hot Fix 2
Fuji Patch 10
Fuji Patch 10 Hot Fix 4
Fuji Patch 3
Fuji Patch 5
Fuji Patch 7 Hot Fix 5
Geneva Patch 5
Helsinki Patch 1
Helsinki Patch 3

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-12-20 04:44:44