When a mobile navigator app references a content page, the page does not load automatically and then displays a blank page when the url is reloaded.

Steps to Reproduce

  1. Log in to the demo instance.
  2. Go to System Mobile UI > Navigator Apps.
  3. Click New to create a new record. Use Activity Report as the name, and click Submit.
  4. Under the Modules related list, click New, and create a record with the following values:
    • Name: Activity Report
    • Path:  (This is the sys_id is of an OOB content page)
  5. Go to the mobile UI ($
  6. On the navigation pane, click Activity Report. Note the page does not load.
  7. Click to reload page, and a blank page is displayed.


The use of content pages is not supported in the mobile UI. This is a known limitation of the mobile UI rather than a bug. 

Related Problem: PRB629503

Seen In

Eureka Patch 9 Hot Fix 4

Associated Community Threads

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Article Information

Last Updated:2019-05-21 11:30:40