producer.redirect can be used to set the redirect link that follows at the end of the script in a record producer. This does not function on the mobile site.

Steps to Reproduce


  1. Modify the stock Create Incident records producer, and add the following redirect to the problem_list.do:
    • producer.redirect = 'problem_list.do?sysparm_view=ess'
  2. Navigate to the producer and click Try it:
    • /nav_to.do?uri=sc_cat_item_producer.do?sys_id=3f1dd0320a0a0b99000a53f7604a2ef9%26sysparm_view=item
  3. Note you are redirected to problem_list.do as expected.
  4. Switch to the mobile UI. 
  5. Navigate to Service Catalog > Can We Help You? > Create an incident.
  6. Note the redirect to problem_list.do does not occur as expected.



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Related Problem: PRB626852

Seen In

Eureka Patch 10
Eureka Patch 2

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2015-10-16 07:47:04