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Description

When accessing service catalogs within the Mobile UI, the default value for the select box variables is ignored.

Steps to Reproduce

  1. Create a new service catalog item under the Can we help category.
  2. Change availability to mobile.
  3. Add a Select Box variable.
  4. Change the default value to 3.
  5. Add the following choices:
    1. Text = 2 - Medium, Value = 2
    2. Text = 3 - Low, Value = 3
  6. Navigate to this catalog item in the mobile service catalog.
  7. Note that 2 - Medium is displaying. If you change the availability to desktop, the correct default value is shown. 

 

Workaround

The issue has been fixed in the following versions:

  • Eureka Patch 10
  • Fuji Patch 1

Related Problem: PRB617152

Seen In

Eureka Patch 2
Eureka Patch 5
Eureka Patch 6
Eureka Patch 7
Eureka Patch 8
Eureka Patch 9 Hot Fix 4

Fixed In

Fuji Patch 1
Geneva
Helsinki

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-03-24 20:21:28
Published:2015-08-22