On the kb_home page, user criteria limiting article read access is not honored.

Steps to Reproduce


  1. Navigate to Knowledge> Knowledge Bases.
  2. Check the IT knowledge base.
    Note the Can read user criteria limits access to members of the ACME company.
  3. Impersonate a user who does not belong to the ACME company.
  4. Navigate to Knowledge > Homepage.
  5. Search for the term "Excel functionality."
    • No results should appear.
  6. Navigate to kb_home.do.
  7. Expand the General section.
    Note that KB000005 from the IT knowledge base is visible.


There is no workaround available at this time.

Related Problem: PRB629829

Seen In

Fuji Patch 3
Fuji Patch 5

Fixed In

Fuji Patch 6

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2015-10-16 08:19:39