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When a user flags a knowledge article in the Knowledge v3 UI, the comment is not visible on the page until the page is refreshed - Known Error
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  • When a user flags a knowledge article in the Knowledge v3 UI, the comment is not visible on the page until the page is refreshed
KB0550122

When a user flags a knowledge article in the Knowledge v3 UI, the comment is not visible on the page until the page is refreshed


5882 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

When a user flags a knowledge article, the comment is not visible on the page until the page is refreshed. When a comment is submitted, the article should display the flag comment immediately.

Steps to Reproduce

  1. Navigate to Self-Service > Knowledge.
  2. Select a knowledge article.
  3. Click Flag Article.
  4. Add a comment.
  5. Click Submit.

Workaround

Reload the article to view the comment.


Related Problem: PRB627189

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