Upgrading to Knowledge v3 changes the modules Self-Service > Knowledge and Service Desk > Knowledge to point to the page instead of

Modules should not be changed when upgrading to Knowledge v3.

Steps to Reproduce


  1. On a Eureka instance, verify the modules Self-Service > Knowledge and Service Desk > Knowledge point to
  2. Upgrade the instance to Fuji.
  3. Examine the modules Self-Service > Knowledge and Service Desk > Knowledge. Note these modules now point to



For each module:

  1. Right-click on the module favorite icon in the application navigator.
  2. Select Edit module.
  3. In the Link type tab, change the Arguments field value from to
  4. Click Update.

Related Problem: PRB633879

Seen In

Fuji Patch 3

Associated Community Threads

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Article Information

Last Updated:2015-10-16 08:23:20