Steps to Reproduce
- Enable the collaboration plugin (com.glide.collaboration).
- Check that all of the following symptoms are occuring:
- Acute performance degradation across the platform
- High volume of angular.do? sysparm_type=collaborator_message transactions
- High CPU, but low IO wait on the DB server
Disable the collaboration frameset (this is the always-visible element that polls the instance for updates) by setting the following system property:
Type: true | false
Note: Diligent load testing should be done before enabling this plugin. If not critical for business operation, consider waiting until there is a version containing the fix to PRB632046 before enabling the Collaboration plugin.
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Related Problem: PRB632046