Reference fields made read-only through a UI Policy or a Client Script can still be edited using the lookup icon (magnifying glass).

Steps to Reproduce

  1. Create a test reference field on the incident table.
  2. Create a new UI policy with no conditions.
  3. Create a UI policy action to make the field created in step 1 read-only.
  4. Return to the incident form.
    Note the field is grayed out and cannot be clicked.
  5. Click the Lookup icon.
    This allows you to set a value in the field.

The same behavior can be seen using g_form.setReadOnly in a client script.


Make the affected fields read-only through the ACL or make them read-only in the dictionary.


Related Problem: PRB626878

Seen In

Calgary Patch 6
Eureka Patch 11 Hot Fix 2
Fuji Patch 1
Fuji Patch 2
Fuji Patch 2 Hot Fix 1
Fuji Patch 3
Fuji Patch 1

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2017-04-14 15:29:25