Setter Field Definitions show an empty list of source/matcher tables, so one cannot be selected. The dependent fields below fail to pick up the tables list:
- [dl_definition_rel_set].[matcher_table_field]
- [dl_definition_rel_set].[source_table_field]

Steps to Reproduce

  1. Navigate to System Policy > Data Lookup Definitions.
  2. Drill down to base system Assignment Lookup.
  3. Scroll down to Setter Field Definitions.
  4. Drill down to Assignment Group.
    Note the empty choice lists for Source table field and Matcher table field. Configuring the dictionary for these fields and changing the choice list specification from None to Dropdown or Suggestion shows the assigned table name, but still fails to populate the choice list.


  1. Go to System UI → UI Policies.
  2. Open the UI Policy Hide matcher table and source table for the Setter Field Definitions [dl_definition_rel_set] table.
  3. Check the Reverse if false checkbox, and Save or Update the record.
  4. Open the data lookup definition that is not working and create a new Setter Field Definition.
  5. Right-click on the Form header and select Configure  Form Layout and add the following fields:
    • Source table
    • Matcher table

The Source table field and Matcher table field should now allow you select the fields you would like to set.

Related Problem: PRB627598

Seen In

Fuji Patch 1
Fuji Patch 10
Fuji Patch 2 Hot Fix 1
Fuji Patch 3
Fuji Patch 4 Hot Fix 4
Fuji Patch 5
Fuji Patch 6
Fuji Patch 7 Hot Fix 5
Fuji Patch 8
Geneva Patch 1
Geneva Patch 1 Hot Fix 2
Geneva Patch 4
Geneva Patch 5
Geneva Patch 8
Fuji Patch 1

Fixed In


Associated Community Threads

Community ThreadTitleResponsesUpvotes
https://community.servicenow.com/issues/1954Data Lookup Definitions-->Setter Field Definitions is not populating Source table fields & Matcher table fields in fuji release75

Article Information

Last Updated:2017-05-12 06:58:14