729 views

Description

Task lists are not sorted when using the Default Sort Order setting on a table.

Steps to Reproduce

 

1 - Login to an instance as administrator.
2 - Navigate to the dictionary table.
3 - Set the default sort in incident to Category.
3 - Create a new itil user.
4 - Open incidents in list view.
 
Observe the list is sorted by Name. This is the same for all task tables, like change requests, problems, etc.
 

Workaround

This is expected behaviour. The functionality associated with the Defaultsort field was removed back in 2006 and is obsolete.

 


Related Problem: PRB582894

Seen In

Berlin Patch 7
Berlin Patch 9 Hot Fix 4
Calgary Patch 3 Hot Fix 1
Eureka Patch 8
Fuji Patch 11

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2018-10-08 06:26:06
Published:2018-10-08