Skip to page contentSkip to chat
ServiceNow support
    • Community
      Ask questions, give advice, and connect with fellow ServiceNow professionals.
      Developer
      Build, test, and deploy applications
      Documentation
      Find detailed information about ServiceNow products, apps, features, and releases.
      Impact
      Accelerate ROI and amplify your expertise.
      Learning
      Build skills with instructor-led and online training.
      Partner
      Grow your business with promotions, news, and marketing tools
      ServiceNow
      Learn about ServiceNow products & solutions.
      Store
      Download certified apps and integrations that complement ServiceNow.
      Support
      Manage your instances, access self-help, and get technical support.
Translation missing for module titles - Known Error
  • >
  • Knowledge Base
  • >
  • Known Error (Knowledge Base)
  • >
  • Translation missing for module titles
KB0547411

Translation missing for module titles


1947 Views Last updated : Apr 7, 2024 public Copy Permalink
KB Summary by Now Assist

Description

Translation missing for module titles in the Self-Service application for My test, My task, Marketing Catalog, and Field Service Catalog when the plugin Marketing Service Management is activated.

Steps to Reproduce

  1. Go to a demo running Fuji.
  2. Go to Pugins > install French or any language.
  3. Change the language to French.
  4. Go to Self Service. Check My task and My test. Both titles are not translated.
  5. Change the language to English.
  6. Go to Plugins. Activate Marketing Service Management.
  7. Change the language to French.
  8. Go to Self Service. Check Marketing Catalog and Field Service Catalog. Both titles are not translated.

 

Workaround

Because the title sys_app_module is a translated field, you can create the translation manually for this module.

  1. Go to Translated System localization > Translated Name / Fields.
  2. Click New.
    • Label (translate) > add the translation
    • Element > title
    • Table > Module (sys_app_module)
    • Value > Marketing Catalog (do the same for the other titles which that are not translated)
    • Language > fr
  3. Click Save.
  4. Change to French.
  5. Check the translation.

Related Problem: PRB624770

The world works with ServiceNow.

Sign in for more! There's more content available only to authenticated users Sign in for more!
Did this KB article help you?
Did this KB article help you?

How would you rate your Now Support digital experience?

*

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

Very unsatisfied

Unsatisfied

Neutral

Satisfied

Very satisfied

What can we improve? Please select all that apply.

What are we doing well? Please select all that apply.

Tell us more

*

Do you expect a response from this feedback?

  • Terms and conditions
  • Privacy statement
  • GDPR
  • Cookie policy
  • © 2025 ServiceNow. All rights reserved.