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Order of values in a template may affect onChange client scripts and UI policies - Known Error
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  • Order of values in a template may affect onChange client scripts and UI policies
KB0547344

Order of values in a template may affect onChange client scripts and UI policies


770 Views Last updated : Oct 17, 2023 public Copy Permalink
KB Summary by Now Assist

Description

We have noticed that when applying a template, the form fields get filled in an order different from the one defined in the template.
This could be problematic because in our incident form, many fields have onChange scripts which change other fields, and they are coded assuming the user will do things in a certain order. Templates break this order causing various problems and rendering them useless.

Steps to Reproduce

Workaround

Create the template manually with field order as on the form view of the relevant table.


Related Problem: PRB576065

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