When adding a new journal input field to the incident form and saving, you see duplicate labels. Creating the Journal Input field from Personalize Form causes duplicate labels to render.

Steps to Reproduce

  1. Log in to your instance.
  2. Personalize the form layout of incident.
  3. Create a new field with this information:
    • Name = Test Journal
    • Database column name = u_test_journal
    • Type = Journal Input
  4. Move the field to where it is visible and save the layout.
  5. Notice that the label is duplicated.


For the type Journal Input, set the following dictionary property attribute:


Related Problem: PRB601211

Seen In

Dublin EA 1
Dublin EA 7
Dublin EA 9
Eureka Patch 1 Hot Fix 2
Eureka Patch 13
Eureka Patch 2
Eureka Patch 3 Hot Fix 1
Eureka Patch 5
Eureka Patch 7
Fuji Patch 10

Fixed In


Associated Community Threads

There is no data to report.

Article Information

Last Updated:2016-05-16 07:30:04