Steps to Reproduce
- Navigate to Incident > Open.
- Open any incident record.
- Right-click on any field label and verify that the Watch <field> option is available.
- Navigate to System Definition > Plugins.
- Search for and open the UI Pages (define HTML pages and their processing) (ID is com.glide.ui_page) plugin
- Re-activate the plugin.
- Repeat steps 3-6.
Note that the Field watcher option is not available.
Import the latest version of sys_ui_macro_79ea26e7c0a801653920d443c4d98701. You can get this macro by exporting the XML from another instance or from the Demo instance publicly available from servicenow.com, or by requesting it from Support.
Related Problem: PRB621266