The Service Catalog category pages (com.glideapp.servicecatalog_category_view), and the catalog homepage sections (sc_catalog_homepage_subcat_list), will list sub-categories in order based on:
- Sort by sc_category.order, lowest number first
- then Sort by sc_category.title alphabetically

When the session is non-English, the translated values for title are not used instead. This means the non-English titles are not listed in alphabetical order.

See attached.

Steps to Reproduce


Use no_order instead.

Note: you may have to import the ui macro attached in the problem associated to this known error article which requires admin rights.

Also, before upgrading, remove the entry from sys_update table.

Related Problem: PRB608013

Seen In

Eureka Patch 4
Eureka Patch 4 Hot Fix 1

Fixed In


Associated Community Threads

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Article Information

Last Updated:2015-12-02 16:40:47