Identifying your NowSupport AdministratorDescription<!-- table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internalTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:0; } .sp td{ border-bottom: 1px solid; border-right: 1px solid; border-color:#E0E0E0; background-color: #ffffff; height: 20px; padding-top: .5em; padding-bottom: .5em; padding-left: .5em; padding-right: .5em; } .sphr td{ border-right: 1px solid; border-bottom: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .5em; padding-bottom: .5em; padding-left: .5em; padding-right: .5em; height: 20px; } --> Each ServiceNow customer designates one or more employees in their organization to be their NowSupport administrators for Now Support. Customer administrators have specific privileges in Now Support that enable them to create and manage user records for the individuals in their organizations. Customer administrators can also reset passwords. Before contacting ServiceNow Technical Support for issues regarding Now Support accounts, contact the ServiceNow NowSupport administrator within your organization. Note: If you do not have a Now Support account, contact your ServiceNow NowSupport administrator(s), and they can create an account for you. Please reach out to your internal IT department to find out about the users who hold this role. Note: If a customer administrator has not been identified for your organization, contact the ServiceNow Technical Support or your implementation team to have the NowSupport administrator role assigned. Note: If you have a Now Support account but are having trouble logging in, contact ServiceNow Technical Support to help identify your NowSupport administrator. Identifying your NowSupport Administrator You can identify your NowSupport administrator after you have logged in to Now Support. If you are having trouble logging in, contact ServiceNow Technical Support to help identify your NowSupport administrator. Follow these steps to identify your NowSupport administrator. Navigate to Now Support portalClick on your user name in the upper right corner and click on My Profile.See who is listed in the ServiceNow admins table for account support.