In a Visual Task Board, if you double-click a card and try to edit the short description, an error message appears.

(Note: You can receive this message if you attempt a VTB operation, such as a lane change, which is not permitted because of ACLs. In that case, it is an expected result, and not an error.)

Steps to Reproduce

  1. Create a Guided task board on incidents based on the state.
  2. On the task board, select a card for one of the incidents and edit the short_description text on the card.
  3. Double-click the card to open the card in a pop-up and try to select and edit the text.
    The following error appears: An error occurred saving your change. Please verify you have permission to make this change.


Edit the short description from any of the following locations:

  • from the card in the lane on the Visual Task Board
  • if you navigate from the card to the pop-up form of the record
  • on form view
  • on list view

Related Problem: PRB617299

Seen In

Eureka Patch 6
Eureka Patch 6 Hot Fix 2
Eureka Patch 6 Hot Fix 4
Eureka Patch 7
Eureka Patch 8

Associated Community Threads

There is no data to report.

Article Information

Last Updated:2015-08-12 15:23:23